Returns & Exchanges

At VT Cosmetics Official, we want you to be completely satisfied with your purchase; if you are not happy with your order, you can return unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and photos of the items you wish to return to receive a Return Authorization.

• 2.
  Pack Your Items

  Securely place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship to Warehouse

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.